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If you try managing the files on Windows Vista/7 without the Creative software, good luck. That gets annoying very quickly. Even the Creative software, when used on XP can be a bit hairy to figure out.I should have known better than to buy a Creative brand product. It tends to skip on tracks periodically. The drive didn't last very long - maybe a year or so. Also, the software I had for it is designed for Win XP, but NOT Win Vista/7.
Had a CD-RW drive of theirs on a computer. This player is ok. Sometimes it will skip (stop playing a track without the display showing that it's paused) 1 to 3 times in one track. Sometimes it works, and sometimes it doesn't.
I love it. Until two months ago. I believe good sound is important to enjoy your favorate music en so it did. Well, after three years constant use I believe it did his duty.Now I bought a new one, now with 4gb and I am enjoying it just the same with the first one. I used it together with the Creative Dock that I also bought at Amazon.
Long live Creative. Creative Zen V plus is very easy to use and I had no problem with it. For three years I enjoyed great sound quality. I bought my first creative 3 years ago. I used it every day 8 hours a day at my work.
It just stopped.
Most likely we will move to a different brand soon due to the issues (freezing up usually) that keep happening with the Zen V. We already have some extra items (speakers and such) for the Zen V, so that's why we stick with it. I bought a used Zen V to replace the one that broke for my husband. He's had issues with two others, so I didn't want to spend a ton on a third one. So far, this one is working well.
You will go in circles. If you click on the "Contact Us", it takes you back to looking through their archive of answers.
That's available even on the super-cheap MP3 players. OTOH, they don't seem to care enough to get back to you even then.
The only way to contact them, as far as I can see, is to comment on their web site. When I try, it disallows it.
I really enjoy the ZEN V Plus, but don't try to find any answers to questions on their web site. I would give the device about 4.5 stars, and service a zero.
BTW, you apparently cannot copy FROM the Zen V Plus TO your hard drive.
Creative customer service gave me a run around and I spent hours doing what they told me to do to try to get this thing to work. I would not buy any of Creative's products again. This is a piece of junk and stopped working. Then they told me they couldn't help me any further and I would have to buy a new one.
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